Apple is rolling out additional changes to its retail store practices as the coronavirus pandemic continues. Business Insider reports that Apple Store employees are being told not to offer Apple Watch or AirPods try-ons for the foreseeable future.
This is part of Apple’s work to protect Apple Store employees and customers during the coronavirus outbreak, the report says, but there is not an outright ban on try-ons. If a customer specifically requests to try-on AirPods or an Apple Watch, employees can oblige. The key here is that employees are being told not to offer try-ons.
The report explains:
Apple Stores have long offered Apple Watch try-ons, allowing users to try out the different case sizes and band designs. Customers can also try on AirPods Pro to experience the in-ear fit and different sizing options.
Apple retail stores remain open around the world during the coronavirus outbreak, but with new measures to help control crowd sizes as well as deep cleaning protocols and hand sanitizing stations. Apple has closed all of its retail stores in Italy for the indefinite future, it announced this afternoon.
Read more:
- Apple giving retail and hourly workers unlimited sick leave for coronavirus-like symptoms
- Apple tells employees to ‘work remotely if your job allows’ this week, announces other anti-coronavirus measures
- Opinion: Apple could set an example in encouraging working from home
- Apple iPhone sales down 60% in China in February as coronavirus hit
- Report: Apple rejecting coronavirus iOS apps that aren’t from ‘recognized institutions’
